Frequently Asked Questions-FAQ

WHAT IF I DON'T LIKE THE VEHICLE THAT I HAVE A DEPOSIT FOR OR I HAVE PURCHASED ANOTHER VEHICLE?

All deposits taken for vehicle holds and/or purchases are non-refundable. If you decide to go with a different vehicle, the dealer may offer the option to switch the deposit to a different car at their own discretion.

What kind of inspection do you perform on your used cars?

All of our vehicles go thru an extensive mechanical, safety inspection, We take pride in delivering cars that meet and exceed industry standards for reconditioning. Our used cars inspection are made available to our customers.

It is an Upcoming Stock vehicle, what does it mean?

It indicates a vehicle that we have just acquired thru our dealer and wholesale network. It is in route to our dealership and will arrive typically 25-30 days after the purchase to allow for safety inspection, payment and title paperwork to be exchanged. We allow customers to be able to put a deposit to secure the vehicle.

DO YOU ACCEPT TRADE-INS?

Unfortunately we DO NOT accept trade-ins.

I WOULD LIKE TO BUY ONE OF YOUR CARS I LIKE BUT I DON'T HAVE THE WHOLE AMOUNT, DO YOU HAVE ANY FLEXIBLE PAYMENT TERMS?

Yes we do have a Flexible payment option for customers who can;t afford to purchase our cars in cash. Our Hire Purchase plan requires that the customer to make at least 50% Down payment of the total cost of the car and the balance to be cleared in 11 Equal monthly installments.

About Us

We are Africa’s leading vehicle showroom offering you a wealth of car choice.

Choose between Saloon cars, SUVs and pickup trucks from a variety vehicle brands; Toyota, BMW, Subaru, Mercedes Benz, VW, AUDI, Nissan and many more.

Our Working Hours

  • Monday  08:30 - 05:30
  • Tuesday  08:30 - 05:30
  • Wednesday  08:30 - 05:30
  • Thursday  08:30 - 05:30
  • Friday  08:30 - 05:30
  • Saturday  08:30 - 01:30
  • Sunday  Closed

Our Contacts

  • Planet Motors (Msa) Ltd, Lumumba Rd, Mombasa - Kenya.
  • +254 (0) 706 590210
  • P.O. Box 84732 - 80100
  • info@planetmotorsmsa.com
  • PLANET MOTORS RAILWAYS BRANCH, Opposite Railway Station

Our Location

Developed by Emerging Solutions Kenya

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